You ever finish a job handoff and walk away thinking everyone's on the same page, then find out later nobody was?

Today's focus: Assumptions live in your head. Gaps live in the silence between you and your crew. When nobody says out loud "did you verify that," everyone assumes somebody did. Nobody did.

Closed-loop communication isn't just a procedure. It's the thing that drags the assumption out of your head and puts it on the table where the crew can see it. What stays silent stays dangerous.

Today, every task transition, say it out loud. "I'm assuming this is still de-energized. Who verified it last?" One sentence. That's the whole fix.

Say it out loud. See what you find.

Share this with your crew.

— Lito Wilkins